Introducing Axion's Industry Advisory Board
Building AI that works requires deep fluency in how these organizations operate - the kind of fluency held by leaders who have been in these roles.
Axion
From Reactive Firefighting to Proactive Command: How Quality Leaders are Detecting Issues Earlier and Reducing COPQ
For decades, Quality Leaders have been forced to play a high-stakes game of reactive firefighting. The role has traditionally been defined by containment: responding to the next ...
Winning the Star Rating War: How Consumer Brands Lead with Quality in the Viral Era
For consumer brands, from smart home devices to premium appliances, the battlefield has changed. In the era of instant feedback, the first 90 days are critical to a product’s ...
How service leaders drive uptime and efficiency with AI
For Services teams, the goals are clear: increased uptime, fewer repeat visits, and improved customer satisfaction. However, achieving these goals is often hampered by siloes - ...
Quality without Compromise: The Power of ‘AND’ with Axion AI
For decades, quality leaders have been handed the same impossible mandate: move faster, spend less, and never compromise on quality. The iron triangle, (good, fast, cheap - pick ...
From Reactive to Predictive: How AI Is Redefining the Future of Customer Experience
Customer experience (CX) leaders today face an impossible challenge: managing thousands of daily customer interactions while trying to extract actionable insights that will help ...
Beyond the Ticket: Bridging the "Intelligence Gap" Between Engineering and Service
The "System of Engagement" Trap In the modern enterprise, organizations have perfected the art of recording the "who" and "when" of customer issues. Your CRM knows exactly who ...
How Industrial OEMs Leverage Axion to Get Ahead of Emerging Issues
For Industrial OEMs, every day that goes by when there is a new, hidden customer issue means more downtime and greater warranty cost.
Beyond Compliance: Why Your Competitor’s Failures Are Your Most Valuable Early Warning System
Every senior leader in the MedTech industry faces the same challenge: how to deliver world-class quality while navigating an increasingly complex regulatory landscape. The ...
Why Salesforce Ventures Led Axion's Series B: Leveraging Field Insights for AI-driven Product Development
In a landmark partnership in AI for manufacturers, Salesforce Ventures recently led Axion's Series B funding round. “Customers spoke a lot about how big the ROI was in terms of ...
Axion Raises $37M Series B to Power the Future of American Manufacturing
NEW YORK, NY – December 15, 2025 – Axion, the pioneering AI platform for manufacturing product quality, today announced a $37 million Series B funding round led by Salesforce ...
Axion Founder Daniel First on Solving the Trillion Dollar Problem of Quality with AI
This conversation with Axion founder and CEO Daniel First, hosted by Inspired Capital founder and managing partner Alexa von Tobel, dives into how AI can fundamentally change the ...